Maison MIQU

Terms & Conditions

Terms of Service

Last updated — September 2026

These Terms of Service govern your use of the MIQU website and any purchase made through it. By accessing this website, creating an account or placing an order, you agree to these Terms together with our Privacy Policy, Returns & Refunds Policy and Delivery information.

MIQU is operated by MAISON MIQU, registered in the United Arab Emirates. Nothing in these Terms limits any rights available to you under applicable consumer-protection law.


Acceptable Use

The MIQU website is provided for personal, lawful use and for the purchase and discovery of MIQU products and services.
You may not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious technology, reproduce its contents unlawfully or use it for fraudulent or unlawful purposes.
MIQU may update, suspend or modify elements of the website where reasonably necessary.

Placing an Order

An order submitted through the website constitutes an offer to purchase the selected products.
An order is accepted when MIQU confirms acceptance or dispatches the relevant products, subject to applicable law. Receipt of an order confirmation alone does not constitute acceptance.
All orders remain subject to product availability, payment authorization, delivery availability and MIQU's ability to fulfil the order.
If MIQU cannot accept or fulfil an order, MIQU Client Care will notify you and any amount collected for the unavailable item will be refunded as appropriate.
MIQU reserves the right to decline or cancel an order where there is reasonable evidence of fraud, unauthorized payment activity, misuse of the website, an obvious pricing error or another legitimate reason permitted by law.

Product Information

MIQU takes care to present product descriptions, imagery, sizes, ingredients, directions and other information accurately. Screen settings, photography and production variations may result in minor differences in appearance. Packaging, ingredients or presentation may be updated where necessary, provided such changes do not misrepresent the product or materially diminish what has been purchased.

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Skincare & Product Use

MIQU skincare products are cosmetic products unless expressly stated otherwise. Information on the website describes the products and their intended cosmetic use and is not medical advice.

If you have concerns regarding a medical condition, allergy, sensitivity, pregnancy, medication or the suitability of a product for your circumstances, seek appropriate professional advice before use. Nothing in this section excludes responsibility that MIQU cannot lawfully exclude.


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Prices

Product prices are displayed in the currency selected or indicated on the website. The price applicable to your purchase is the price shown when your order is submitted, subject to correction of an obvious error in accordance with applicable law.

MIQU may revise prices for future purchases without affecting an order already accepted at a confirmed price. MIQU does not engage in artificial reference pricing or misleading promotional pricing.

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Payment

Payment must be made using one of the payment methods available at checkout. Payments may be processed by authorized third-party payment providers. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Orders may be subject to payment verification and fraud-prevention procedures. MIQU does not guarantee that every payment method will be available in every market.

Delivery, Returns & Cancellations

Delivery — Available destinations, estimated periods and applicable charges are described in our Delivery information. Estimates may be affected by customs, carrier operations, public holidays or circumstances outside MIQU's reasonable control.
Returns & Refunds — Returns, refunds, damaged products and incorrect orders are governed by the MIQU Returns & Refunds Policy. Mandatory consumer rights and remedies remain unaffected.
Cancellations & Amendments — Contact MIQU Client Care as soon as possible to amend or cancel an order. Once an order has entered preparation or dispatch, changes may no longer be possible.

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Intellectual Property

The MIQU name, wordmarks, symbols, designs, product names, packaging, imagery, photographs, films, text, graphics, website design and other creative or proprietary material belong to MIQU or are used under appropriate license.

They may not be copied, reproduced, modified, distributed, commercially exploited or used to create derivative works without prior written authorization, except where expressly permitted by law. No use of the website grants any license to MIQU intellectual property beyond what is necessary to access the website for its intended purpose.

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Privacy

Personal information is handled in accordance with the MIQU Privacy & Data Protection Policy and applicable law. Please review that policy for information on how personal information is collected, used, disclosed and protected.

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Third-Party Services

The website may rely on or link to services operated by third parties, including payment, delivery or technology providers. Where you interact directly with an independent third-party service, its own terms or policies may also apply.

MIQU is not responsible for independent third-party services to the extent permitted by applicable law. This does not limit MIQU's responsibilities to you as the seller of MIQU products.


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Liability

MIQU does not seek to exclude or restrict liability where doing so would be unlawful. To the fullest extent permitted by applicable law, MIQU will not be responsible for losses that were not reasonably foreseeable, losses caused by circumstances outside our reasonable control, or business losses arising from a purchase made for personal consumer use.

Nothing in these Terms excludes or restricts liability for fraud, willful misconduct or any other responsibility that cannot legally be excluded. Your statutory consumer rights remain unaffected.

General Provisions

Events Outside Our Control — MIQU will not be responsible for delay or failure caused by circumstances genuinely outside its reasonable control, including significant carrier disruption, natural events, government action or infrastructure failure. MIQU will take reasonable steps to communicate with affected clients.
Changes to These Terms — MIQU may update these Terms when its services, operations, legal obligations or website change. Revised Terms apply from the date stated and will not retrospectively alter a concluded order except where required by law.
Severability — If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
Governing Law — These Terms are governed by the laws of the United Arab Emirates, subject to any mandatory protections or rights available to consumers under the law applicable to them. Disputes will be submitted to courts of competent jurisdiction unless applicable law provides the client another mandatory forum.